Privacy Policy

Confidentiality and safety are core values for AGVAR BYTHEY, S.L. hence, we assume the commitment of guaranteeing the privacy of the user at all times, as well as not requesting unnecessary information. Here we will provide you with all of the necessary information about our Privacy Policy regarding the personal data we collect, explaining to you:

  • Who is the Data Controller
  • For what purpose do we collect the data we request
  • What is the legitimation for its treatment
  • During how long do we keep it
  • To which recipients is your data sent
  • Which are your right


Calle Anglí, Número 1, 08017- Barcelona – España
08017 Barcelona

Hereinafter referred to as “BeThey”, “We” or the “Data Controller.” The present Privacy Policy covers all of the personal data collected and used through the BETHEY App (hereinafter, referred to “the Platform” or “BeThey”, indistinctively.


Personal Data refers to any information or data that might identify you directly or indirectly. In this sense, the personal data collected by BeThey include:

Data from Users:

Information that you provide to us directly when creating an account and using our Services. When you create an account, we collect: Your full name, Nickname, email address and date of birth. If you wish, you can provide us with a picture of your face that will be used to identify your profile. We will also collect your bank card details to manage payments for the videos you buy.

In this regard, for your security, we have relied on the system of payment by credit or debit card to a secure payment gateway. The bank details entered are encrypted and transmitted securely to the bank´s servers and are subsequently verified with the issuing bank to prevent possible fraud and abuse.

We may also collect other data such as your preferences, who you follow, content you have shared and/or messages and communications exchanged with other users, as well as any other data you may voluntarily provide.

The obligation of providing us your personal data and consequences of not doing it.

The requested personal data are necessary to manage your requests and/or render the services you may contract. Therefore, if you do not provide them, we will not be able to serve you correctly or render the service you have requested.

In any case, we reserve the right to decide over the incorporation or not of your personal data and other information to our databases.

We also may collect information that you provide us indirectly when creating an account and using our Services:

  • Information on how you use our products, the functions you use, the actions you take, the people or accounts you interact with and how you interact with them.
  • Information derived from your use of the Platform in an aggregate form to implement improvements on the operation of the Platform and provide you with recommendations that may be of your interest.

The BeThey Platform also allows registration synchronizing with third party services (Log-in with Facebook account). If you follow a link to this website, please note that it shares your social profile information with us. The personal data shared depends on the settings of your Social Media Platform. Please visit the Social Media Platform in question and review its privacy policy to understand how your personal data is shared and used in this context. The values of all available fields in your profile will be inherited. The provision of Personal Data requires a minimum age of 15 years or, where appropriate, have sufficient legal capacity to contract. For users under the indicated age, legal authorization from the father, mother and/or legal guardian of the minor will be required. The authorization for the minor, must contain the following information

  • Full name and email address by which the account will be created at BeThey
  • Full name and title of the minor´s legal representative (father, mother and/or legal guardian) with a copy of the ID card on both sides of the legal representative


The personal data provided through the use of the BeThey Platform are necessary to:

Identify you as a user and be able to give you access to the different functionalities, products and services that are available to you as a registered user.

Follow content creators and be aware of their videos and news.

Correct execution of the purchase of packs for the visualization of content of Creators.

Perform a proper management of services and provide the requested service.

Manage and monitor the contractual and pre-contractual relationship with you.

Enable contact with other users of the Platform and enable the reporting of inappropriate content or spam.

Respond to your questions and/or requests.

Communicate with you, including by email and/or text messages (only if you agree), regarding new services, updates or any, other matter that we consider may be of interest to you.

Improve, develop and test our Platform.

Protect the rights, property and/or safety of BeThey.

Sending push notifications that inform you of new postings by Creators that you follow, provided that you have expressly agreed to do so. You can revoke your consent at any time from your profile.

On the other hand, for the proper functioning of the Platform, we use technical and functional cookies to:

  • The correct reception of reminders, technical recommendations, updates of the Platform services, security alerts and support messages.
  • Improve the services to which you could subscribe by studying your behavior as a user, to adapt it to your needs and tastes.
  • The production of reports and statistics, in a dissociated matter.
  • Research, develop and improve services to users or to offer new services, features and tools.

If you need some more detailed information about the cookies we use, you can check our cookie policy here


- Manage your registration as a user of the Platform: The processing of your data is necessary for the execution of the terms that regulate the use of the Platform. In the event that you choose to use access or login through a social network, the reason we are entitled to treat your data is the consent you give at the time of authorizing the transfer of your data from the social network. Additionally, we consider that we have a legitimate interest in carrying out the necessary checks to detect and prevent possible fraud when you register on the Platform.

- Atención al usuario: Desde BeThey tenemos un interés legítimo para atender las solicitudes o consultas que nos plantee a través de los diversos medios de contacto existentes. Entendemos que el tratamiento de estos datos resulta también beneficioso para usted en tanto que nos permite poder atenderle adecuadamente y resolver las consultas planteadas. Cuando nos contacte para la gestión de incidencias relacionadas con el uso de la Plataforma, el tratamiento es necesario para la ejecución de la relación contractual mantenida con usted. Cuando su consulta esté relacionada con el ejercicio de los derechos sobre los que le informamos más abajo, o con reclamaciones relacionadas con nuestros servicios, lo que nos legitima para tratar sus datos es el cumplimiento de obligaciones legales por nuestra parte.

- Attention to the user: From BeThey we have a legitimate interest to attend to the requests or queries that you raise through the various existing means of contact. We understand that the processing of this data is also beneficial for you insofar as it allows us to be able to serve you properly and resolve your queries. When you contact us for the management of incidents related to the use of the Platform, the treatment is necessary for the execution of the contractual relationship maintained with you. When your query is related to the exercise of the rights, that we inform you below, or with claims related to our services, what legitimizes us to process your data is the fulfillment of legal obligations on our part.

- Quality: We consider that we have a legitimate interest to analyze the usability of the Platform and the degree of user satisfaction, since the purpose is to improve the user experience and offer a higher quality service.


Your Personal Data may be communicated to third parties, that is:

Persons and users with whom you communicate and share information. When you communicate and share information using our Platform, you choose the users who can see what you share. This includes your user name, as well as the information you share publicly.

When you comment on a Creator post or react to its content, anyone can see your comment or reaction, as well as access your profile data and any other public posts you have made previously.

When you choose to use applications, websites and other services from third parties that use or are integrated with BeThey, these platforms may receive information about your postings or the content you share.

Third parties that help us provide IT services, such as providing the Platform, hosting, maintenance and support services for our databases, as well as our software and applications that may contain data about you.

Third parties that help us provide digital services and reviews, CRM, web analytics and search engine.

Advertising, marketing, digital media and social networking agencies to help us deliver advertising, marketing and campaigns, to analyze their effectiveness and to manage your contact and inquiries.

For service efficiency, your data may sometimes be communicated to service providers who may be located in the United States of America or other countries or territories outside the European Economic Area. However, we ensure that any communication of your personal information by us or by third parties with whom we share your personal information complies with applicable law.


We will only keep your Personal Data for the period of time that we need it for the purpose for which we are processing it, until your account is deleted or for the period of time legally established for that purpose.

When you delete your account, we remove the content you have posted, as well as the photographs, so you cannot retrieve this information. In any case, your data could be kept by legal imperative, for the period of time established, however, such data will be blocked. Conversely, information shared about you by others will not be deleted, as it is not part of your account.

The Personal Data obtained through registration to the Platform, those obtained through a query through the consultation forms or through the email address will be kept until the service is performed or during the time of attention for the resolution of your query. In the case of receiving your CV, your data may be kept for a maximum of one year for future selection processes.

The Personal Data obtained through your express consent for the sending of push communications will be kept until you revoke the consent and/ or request the cancellation of the service.

We may retain some Personal Data in order to comply with our legal or regulatory obligations, as well as to administer our rights (e.g., to enforce our claims in court) or for statistical or historical purposes.

When we no longer need to use your personal information, it will be deleted from our systems and records or made anonymous so that we can no longer identify it.


Anyone can withdraw their consent at any time, when it has been granted for the processing of their data. In any case, the withdrawal of this consent implies the execution of the subscription contract or the relationships generated previously.

Likewise, you may exercise the following rights:

  • Request access of your personal data or rectification when they are inaccurate.
  • Request its suppression when, among other motives, the data is no longer necessary for the purpose it was collected.
  • Request the limitation of its treatment in determined circumstances.
  • Request the opposition to the treatment of your data for reasons related to your particular situation.
  • Requesting the portability of the data in the cases set forth in the regulations.
  • Other rights recognized by the applicable regulations.

Where and how to request your Rights: By means of a written letter to the Data Controller to its postal address or email (indicated in point 1), indicating the reference “Personal Data”, specifying the right that you want to exercise and the personal data in question. In case of divergence with the company regarding the treatment of your data, you can file a claim before the Data Protection Agency (


With the purpose of safeguarding the safety of your personal data, we inform you that we have adopted all the technical and organizational measures to guarantee the safety of the personal data provided from alteration, loss and unauthorized treatment or access.


It is important that, in order for us to be able to keep your personal data updated, you always inform us if there has been any modification in it, otherwise we cannot guaranty its veracity. We are not responsible for the privacy policy regarding the personal data that you may facilitate to third parties through the eventual links available in our Platform.


If you have any doubt or concern regarding the way in which we treat and use your personal data or you wish to exercise any of the aforementioned rights, please contact us

Publication date: 5 November 2020